Frequently Asked Questions (FAQ)
How to order from SRTRADER.NET ?
Ordering from SRTRADER.NET easy follow three simple steps:
1. Browse for the product you are looking for.
2. Add to cart the product
3.checkout
4.fill the form
5.select the payment option
6.check the term and condition
7. Our friendly customer support team will contact you for order confirmation
8. You will get the delivery of your desired product and have to pay the amount at the time of delivery
Do you allow exchanges in case the item I get is wrong or defective?
How is the quality of the products?
As seen from the photos, all of the products we’re offering are of very good quality. We always quality check our products before placing them in our web portal. Do note, however, that there may be a slight difference between the color on-screen and the color of the actual product due to monitor quality and/or the environment lighting when the photo was taken. As such, we can only assure you that products will be at least 95% similar to the photos on screen.
Do you have a minimum order requirement?
We don’t impose a minimum order requirement. You can order as many or as few as you want.
How safe is shopping at SRTRADER.NET?
SRTRADER.NET values the privacy of its customers, which is why we take all of the steps necessary to ensure that your details are kept securely and will not be available to third-party organizations..
What do I do if my items have not arrived?
Items are sent to customers within 2 to 3 business days after they have placed their order, you wil receive the order in 3 to 4 working days if you will not recive your order in 10 busiiness days.. Please contact our customer service team if you have any concerns about product delivery. Call 03213747699 or email:admin@srtrader.net
Can I change my order?
At our customer service helpdesk you can change your order because we will be unable to change your order once the product has left our warehouse and immediately inform to our call center at 03213747699.
What is Cash on Delivery?
With Cash on Delivery option you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on SRTRADER.NET.
How are items packaged?
All items are carefully packaged at our warehouses – as to avoid any form of damage. We ensure the package is water proof with plastic wrap and fragile (electronic) items are safely secured with bubble wrap.